One chiller cannot control every heat load. Some chillers are designed to cool to very low temperatures while others are designed for only mid-range applications. Some designs can support very high flow rates of fluid while other may be designed for just a trickle of fluid. The same issues apply with ambient temperatures. Some chillers use refrigerant suited for a high ambient temperature environment while other refrigerants are formulated for cooler conditions.
The customer must also consider the fluid being cooled. Distilled water or di-ionized water requires different conditions than tap water. DI and distilled water can cause the breakdown of metal they come in contact with. In cases like this the chiller is designed with no brass, copper or mild steel components that would come in contact with the water, instead, plastic or stainless steel are used. This eliminates the corrosive effects of the fluid.